We strive to provide a high quality service to all our clients.  In the event of any concern about the service provided, please do not hesitate to contact the Solicitor who is handling your case in the first instance.  If the problem is still not resolved please contact Toby Walker, Partner who will investigate your complaint fully. If after eight weeks you are still not satisfied, you should inform us, and if we are unable to rectify the situation you can then contact the Legal Ombudsman at P.O Box 6167, Slough, SL1 0EH. Telephone number 0300 555 0333, or by email at enquiries@legalombudsman.org.uk who will mediate on your behalf.